To, CGCA ND from our GS Com V. Varaprasad.
Respected Madam,This is to respectfully submit a representation seeking your kind and urgent intervention in a matter concerning the safe custody of pensioners’ Service Books at the Office of the Controller of Communication Accounts (CCA), Tamil Nadu Circle, Chennai.It is reliably learnt that, due to space auditing and administrative adjustments, there is a proposal under consideration to shift the Service Books presently maintained on the 4th floor of the CCA Office at Ethiraj Salai, Chennai, to another location.In this connection, we most humbly and earnestly request that the Service Books may kindly not be shifted.Service Books are legally significant, sensitive, and irreplaceable records forming the very basis of pension administration. They are indispensable for verification and settlement of pension-related matters such as pension revision, family pension cases, restoration issues, commutation matters, leave encashment references, and other service-related clarifications. The present arrangement, where these records are systematically organized and located in close proximity to the Pension Section, facilitates efficient access, timely verification, and smooth processing of pensioners’ cases.Relocation of Service Books pertaining to approximately 52,000 pensioners may lead to serious practical and administrative difficulties. Disturbing the existing arrangement and attempting to reorganize, re-index, and restore the records at a new location would be an extremely complex and herculean exercise, involving substantial time, effort, and resources. More importantly, such movement may expose these vital records to risks of misplacement, damage, or delays in retrieval, potentially causing hardship to pensioners and family pensioners.While fully appreciating the space constraints and administrative requirements of the Department, we respectfully submit that the available space may kindly be shared to the extent of requirement without disturbing the Service Books presently held in safe custody. This would ensure continuity in pension administration while addressing space optimization needs.In view of the sensitivity and long-term implications involved, we request your esteemed office to kindly:• Examine the matter sympathetically
* Advise against shifting of Service Books
* Permit internal space sharing / optimization arrangements
* Ensure that the safe custody and accessibility of records remain undisturbedThis representation is made purely in the interest of safeguarding pensioners’ welfare and preventing avoidable disruption or hardship.Thanking you.Yours sincerely,
V. Vara Prasad
General Secretary
All India BSNL Pensioners Welfare Association (AIBSNLPWA)
Mobile: 9440000482



























